Rising expectations from digitally connected, energy conscious and demanding customers are not only putting pressure on margins but also posing challenges on revenue growth. Utilities and energy providers face public backlash and stiff regulatory fines if they fail to adequately address customer complaints. Current operations must be maintained while introducing new business models capable of maximizing positive customer and business outcomes.
Talentpace helps enhance the profitability of Electricity, Gas and Water Utility firms through innovative solutions that help improve operational efficiency by standardizing processes at the core of the organization, and help increase revenues by creating differentiated offerings and processes that involve the consumer. Our strategy of leveraging the cloud, mobility and analytics to execute this dual-front approach of differentiation at the front, and standardization at the core will ensure that you stay ahead of the curve.
TalentPace expertise in Digital Transformation services helped Sharp achieving their desire to establish a knowledge management enterprise providing wide range of educational resources from magazines to digital media with fast and easy access to all types of information.
TalentPace developed a fully integrated self-service queue management system entrusted to serve Lenovo customers with repair line orders more efficiently.
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